Maker's Pet

Last Updated September 21, 2024

This privacy policy governs how REMAKE AI Statutory Trust, a Wyoming Business Trust, DBA Maker's Pet collects, stores, uses, and discloses information about users of makerspet.com. This policy applies to the site, along with related products and services offered by Maker's Pet that link to this policy.

We may update this this Privacy Notice as necessary without prior notification.

Collecting personal information

We use Ecwid eCommerce solution to run our online store. We use Google Analytics, Meta Pixel, Reddit Pixel and Ecwid store analytics to collect and analyze information associated with makerspet.com visitors and customers. We use Google GMail for individual email and MailChimp for email automation. Currently we use USPS, UPS and Pirate Ship for shipping. We also use third-party services including Google YouTube, Cloudflare, Facebook (including Facebook Messenger, Meta Ads and Instagram), X (Twitter), GitHub, Reddit (including Reddit Ads), TikTok.

Currently, Maker's Pet uses GitHub Pages as its website provider. Therefore, Maker's Pet does not have access to web server logs.

The Ecwid eCommerce solution that we use to run Maker's Pet online store is a PCI DSS certified e-commerce solution. Ecwid asserts that it complies with the highest safety standards to keep its stores safe. PCI DSS stands for Payment Card Industry Data Security Standard, and this is the international standard for secure data exchanges for online stores and payment systems. See Ecwid Attestation of Compliance with PCI DSS for Level 1 Service Providers.

If you place an order and/or register an account with Maker's Pet online store, we will have access to your e-mail address and any additional contact information you choose to provide us. If you place an order, we retain a record of the contents of the order, delivery and billing address information, and any communication you might have with our customer support team about the order. If you use website features such as commenting or notifications, we may retain record of such use.

If you browse makerspet.com, with or without a login, we may know for a limited time that a user at your IP address has visited pages on the site. We maycollect details about the user's browser type, operating system, access times, referring URL and other similar data. We may log your browsing activity on makerspet.com, including pages you viewed, how long you spent on a page, access time and other similar details. We may also infer certain information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences"). For example, we may infer your city, state, and country location based on your IP address.

We may also collect data on what products and content you browse in order to offer better value to you through personalized email, and to see which products/content may be most useful to you.

We use third-party payment processors to process payments. Our third-party payment processors store payment information necessary to facilitate transactions on the site, including credit card details and billing address. We do not store your payment information. Our third-party payment processors include Square, PayPal and Lightspeed Payments.

When ordering from the Maker's Pet online store you may choose to check out as a guest or create a customer account. The online store customer account is created and maintained entirely by our Ecwid e-Commerce solution provider (not by Maker's Pet).

We may use web beacons (single-pixel gifs) that are contained within email. When your browser an email that contains a web beacon, it automatically connects to the web server that hosts the image (typically hosted by a third party). This allows that web server to log information about your device and to set and read its own cookies. We use web beacons, for example, to deliver cookies, count visits, understand if an email has been opened and acted upon.

Use of cookies

We use cookies, mobile analytics, advertising IDs, and similar technologies to operate our website and online services and to help collect data, including other identifiers and device information and usage data.

Many web browsers accept cookies by default. Users can usually change their browser's settings to reject and/or to remove many cookies. Please note also that choosing to reject or remove cookies may prevent certain features or services of our site from working properly.

Sharing personal information

California Do Not Sell My Info

The California Consumer Protection Act (“CCPA”) requires us to disclose categories of personal information sold to third parties and how to opt-out of sale. The CCPA defines personal information to include online identifiers, including IP address, cookies IDs, and mobile IDs. The law also defines a "sale" to include simply making data available to third parties

Because we let advertising and analytics providers collect IP addresses, cookie IDs, mobile IDs through our sites and apps when you use our online services, but do not "sell" any other types of personal information, we provide our “Do Not Sell My Info” disclosures in this section.

We share personal data with your consent or as necessary to complete your transactions or provide the products you have requested or authorized, including with vendors or agents working on our behalf for the purposes described in this privacy notice (including above in the cookies section). For example, when you provide payment data for a purchase, that information will be processed by a payment processor who may use the information as necessary for payment processing, fraud prevention, or related financial services.

Although some of your data may be processed by third parties through the use of behavioral and analytics data described above, we do not otherwise sell, trade, or rent user personally identifiable information to others.

We may surrender personal information data in response to a valid legal warrant.

iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.

Most email clients have settings which allow you prevent the automatic downloading of images, which will disable web beacons in the email messages you read.

Using personal information

We collect and process personal information about you with your consent and/or as necessary to provide the products you use, fulfil your order, provide you with support, operate our business, meet our contractual and legal obligations, to prevent fraud, abuse and protect the security of our systems and our customers, to send periodic emails and otherwise communicate with you through confirmations, invoices, notices, alerts, and administrative messages, for marketing and advertising and to fulfil other legitimate interests. We may/will also contact you in case we learn that our user data becomes compromised.

We use a variety of third-party services including payment gateways, shipping providers, content-distribution networks, advertisers, analytics, and monitoring tools. Some of these services store information about users, and may track individuals across sites, applications, and services. These services may collect information in a similar manner as described above, including, for example, IP address, access times, browser type, language, device type, and device identifiers. They can also create inferences about you from this information. By interacting with our services, certain information about user devices may be exposed to third party advertising and analytics using cookies and other tracking mechanism, these third parties include the entities in the charts below.

Retention of Personal Information

We retain personal information for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Since we use GitHub Pages as our website provider, we do not have access or retain the web server log.

Location of Personal Information

Essentially all personal information that Maker's Pet collects - using its third-party services - is stored with Maker's Pet third-party services listed in this Privacy Notice. Maker's Pet business itself is located in the USA.

Customer rights and choices with regards to your personal information

We provide a variety of ways for you to control the personal data we hold about you.

• You may opt out from our MailChimp mailing list(s) using the opt-out link in the emails.
• When purchasing from our online store you may choose to check out as a guest instead of creating an account.
• If you'd like to obtain a copy of your online store account/data (created and maintained by Ecwid), please email us a request.
• If you'd like to delete your online store account/data (created and maintained by Ecwid), please email us a request.

Contact information

Email: support at makerspet.com

Chat: Facebook Messenger at https://www.facebook.com/makerspet/

Phone: we will provide a phone support hotline once our business size grows to a sufficient size

Physical business address: we will publish the business street address once the business is large enough to have an office. In the meantime, if you need to return an item, email us (support at makerspet.com) to get our return address.

Camarillo
California, 93010
USA